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Training Force

Posted 2 months ago

Inherent requirements:

• Matric
• 2 to 3 years’ experience in similar role or industry

Preferred skills and requirements:

• NQF Level 6 qualification or equivalent
• Valid driver’s license and own reliable vehicle
• Excellent communication skills
• Constant attention to detail and accuracy
• Ability to see tasks and projects through to completion
• Ability to work at a fast pace and to deadlines

Duties and responsibilities:

Project Management
• Capturing, uploading and maintaining required learner information on Learner Management System (LMS)
• Report on issue and risks to the Project Manager (PM) regarding class and host site attendance
• Order new training/ project supplies and materials prior to the start of each cluster within the required timeframes
• Learn about every aspect of each project the team is working work on
• Update changes made to projects as and when instructed by Project Manager (PM)
• Manage project schedules
• Communicate to learners about training dates and venues
• Monitor learners host site attendance
• File paperwork regularly
Project Implementation
• Compile project plan with Project Manager (PM)
• Coordinate equipment use, activities, information and resources
• Ensure project files, learner files and all other learner documentation are of high quality and standard to pass internal and external moderations
• Arrange assessments after every cluster
• Arrange internal moderation for 50% of Portfolios of Evidence (POE’s)
• Book training venues
• Adhere to the Company’s Quality Management System (QMS)
• Adhere to the Company’s policies and procedures
• Perform any other reasonable request as directed by Senior Management
• Promote the Company and its training in a positive and professional manner
• Manage and mentor staff in a professional and effective manner
• Ensure high standards in the commencement, delivery and success of all training
• Build and maintain strong relationships with clients and learners to ensure return business
• Maintain the high standards of the Company

Project Completion

• Arrange final internal moderation for 100% of POE’s
• Ensure client and learner information and documents are loaded to the system
• Set up project file, client e-folders, Leaner Manager System (LMS) and Monthly Client Feedback Report (MCFR)
• Upload learner detail and prepare spreadsheet for external moderation
• Ensure that learner results spreadsheets and achievements are sent to SETA Team
• Ensure that all project policies and processes are always adhered to

Administration Support

• Liaise with functional support teams and adhere to service level agreements of:
• Quality Assurance during recruitment of learners
• Signing of learner agreements and obtaining supporting documents
• Assist with Learner administration processes:
• Coordinate the onboarding and orientation of learners
• Coordinate the attendance registers for workplace experience and training attendance, whilst addressing and managing any absences
• Coordinate remediation and ensure it is completed by Facilitators after each cluster assessment
• Preparation of POE’s and project files in preparation for Internal Moderation (IM) and External Moderation (EM)
• Build and maintain relationships with the learners through regular contact
• Monitor learner attendance, ensure required documentation is received according to Labour Conditions (e.g. leave forms).

Character traits:

• Resourcefulness and creative problem solving
• Ability to collect, gather and analyse data and present concise actionable results
• Ability to work independently
• Ability to perform different tasks simultaneously
• Ability to remain self-motivated
• Ability to see tasks and projects through to completion
• Ability to work at a fast pace and to deadlines

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